Vacation rental management services in Asia are generally lacking. The reason for such a thing is that traditional agents are more interested in the long term rentals so that they can make their money on the commission of a month’s rent or in sales. Sales brings in a lot of cash for them in a commission. Short term rentals is something which takes a lot of time and effort to do well this is why there are not as many services doing it. Let’s take a look at the things that vacation rental management in Asia has to offer to customers.
Marketing the property
Marketing a property on the short term rental market can be difficult if you do not know which sites work and get you bookings. Of course, you have probably heard of one or two but there is a little secret that more than one or two of these sites get bookings for owners. The best way to maximise your chance of getting these bookings is to be put on as many as possible. Of course, you probably know this and are thinking sure, I would love to be on all these sites but it just isn’t possible for us. There is not enough time in the day for us to put our property on all these sites. Have no fear, this is just one of the things that a vacation rental management company in Asia such as Roomfilla can do for you.
Ensuring no double booking headaches
There is a chance with putting a property on multiple sites that you will have to deal with double bookings. Double bookings can occur if someone is to look at the property on one site and decide to book and also if someone looks at the same property at a similar time and decides to book. This can leave you in quite the predicament as you cannot physically host both the guests and will have to cancel one. Cancelling on these sites often leads to penalties and fines, you may have to spend all the money that you would be making with the one booking by paying off the second booking which you canceled. Of course, a short term rental company such as Roomfilla has a way that we do things which limits this happening, we use a calendar synchronization so that the correct availability is displayed across all sites. This issue becomes a non-issue!
Answering guest questions
What a lot of people do not realize is the amount of communication that you have with a guest before a booking is confirmed. You may think that it is the same as booking a hotel and that someone will just go to the website and make a booking without asking any questions but apartments tend to be very different. Usually you get a lot of interesting questions from guests ranging from nearby restaurants, living arrangements and arranging other things. Being able to answer these quickly and accurately in a language that they can understand is crucial to building the relationship which will make them book. We are experts in doing this over at Roomfilla and have a great expertise in ensuring that the guest has a positive experience. Positive experiences lead to good reviews. Good reviews lead to more bookings, it is a great cycle which works.
Check in arrangements
Quite often dealing with the check in arrangements can be a stressful time, you need to know when the guest is going to arrive, you need to know how many are coming and you need to know whether they need a transfer or not. You need to know if they have any special requirements and you need to be on standby incase you get a phonecall in the middle of the night from a taxi driver who does not know where he is driving to. This can easily be dealt with if you are organized, but it can take a lot of time. One way to severely cut down on the angst of hosting guests is to outsource this to a vacation rental management company such as Roomfilla. We provide all guests with welcome documents so we can ensure that they have all the information they need to get into the property. We also provide them with a Thai and English speaking phone number so if they do get in a taxi and they don’t know where they are going, they can simply get the driver to call the number and everything is sorted out. Simple stuff but not easy, done by Roomfilla.
It is possible to do all of this yourself
If you are working full time or not in the area of your property then it can be difficult. You may not want to spend the time to do all of these things, this is where a vacation rental management service such as Roomfilla can come in and save you time and make you money at the same time. If you haven’t tried such a service before then you will be surprised with what is possible. It is very simple to get started, simply go to our website here and fill in the form. Once this is done we will be in touch in no time and get everything sorted for the onboarding. We promise you won’t be disappointed.