Introducing Roomfilla Rentals

Introducing Roomfilla Rentals

Ready for something new? We are! Roomfilla Rentals is launching which means that you can get all of our offerings direct on a specific rentals website. You may be wondering why we have done this and what it is all about. Let’s answer some of those questions and explain why such a site is good for us and also good for customers going forward. Before we jump right in, feel free to go to Rentals at Roomfilla now and check out all the hard work done by the team.

Why Create a Direct Booking Site?

Creating a direct booking website for Roomfilla […]

Is the Demonization of Short Term Rental Managers Justified?

Is the Demonization of Short Term Rental Managers Justified?

I get it, the promotion of sites like AirBnB follows this sort of story – You book a room with Dave in Paris. Dave meets you at the door, gives you a bottle of his favorite wine and agrees to take you out for dinner and drinks with his mates that evening. Through booking with Dave, you get to sample his lifestyle and see the city through his eyes. This is a great story and one which AirBnB have morphed into their ‘Belong Anywhere’ slogan. How much truth is in it though? Not much.

Sure, there are hosts that exist like […]

Why you should think twice before signing up to AirBnB Plus

Why you should think twice before signing up to AirBnB Plus

AirBnB Plus is the flagship program that AirBnB introduced back in February. A quick recap for those not in the know, the AirBnB Plus program enables hosts to pay a $149 fee directly to AirBnB so that a member of their team can come to your property, tell you what you need to do to reach the AirBnB Plus threshold and take some photos. Once you are done with the changes they request your listing will go live in the AirBnB Plus category on the website separating it from other listings giving it a ‘higher level of prestige’.

As the AirBnB Plus […]

AirBnB’s Grace Period Security Issues

AirBnB’s Grace Period Security Issues

There were 2 features which managed to stir up resentment amongst AirBnB hosts over the past year. The first of these was the split payment policy which AirBnB made a big fuss over when they introduced. It was short-lived however with the policy going into the toilet and being terminated mid September. I wrote a separate article about this which you can read here.

The second introduction which also went down like a lead balloon was the mandatory introduction of a 48 hour grace period for guests to cancel bookings on the platform. This went down so well that there were thousands […]

AirBnB kills Group Payments – Failed Experiment

AirBnB kills Group Payments – Failed Experiment

In November 2017, AirBnB introduced a controversial feature called Group Payments / Split Payments or however else you want to dress it up. The concept enabled guests to book properties on AirBnB and split the costs with their friends. How this worked is that a host would receive a booking request and be able to accept it. If they did so they would then be told that the guest was using split payments and their calendar is blocked for the next 72 hours.

There was a lot of anger and frustration with the way that group payments was rolled out and […]

Introducing Roomfilla Neighborhoods

Introducing Roomfilla Neighborhoods

When we created Roomfilla there were a few things which we always wanted to provide. These are in the foundations of how the company is run. The first of these is exceptional short term rental properties in great locations. Secondly, an excellent service on par with what you would receive in a hotel. Thirdly, all the additional services that you need to have a successful trip in a foreign land.

Short term rentals have gained more popularity in the past years and there are more ways than ever to discover and book properties. We try to stay on top of the […]

Korean Regulations Override AirBnB Cancellation Policy

Korean Regulations Override AirBnB Cancellation Policy

A lot of people who host on AirBnB are wary of the cancellation policies. Keeping a strict cancellation policy gives you the peace of mind that once a booking is made, some of the money is secure. A lot of hosts use this strict policy which is still arguably not strong enough as a guest can cancel 8 days before and get 50% off their money back. Usually people do not cancel but every now and again, it happens so you need to be prepared. You also need to be ready if AirBnB deem it to be mitigating circumstances and […]

Introducing the Vacation Rental Chatbot

Introducing the Vacation Rental Chatbot

Here at Roomfilla we are constantly looking at ways that we can provide a better service, a more direct service and a service that gives customers the most possible information on their own terms. Some guests like to ask a lot of questions, this isn’t an issue and we are more than happy to provide the answers they seek! Some guests like to be able to do research on their own terms, this is fine also! What we tend to not be able to get away from is providing the check in details, wifi passwords and information about the surrounding […]

Best ways to Contact AirBnB Quickly and Direct!

Best ways to Contact AirBnB Quickly and Direct!

Contacting AirBnB isn’t always easy. Be it if you are a guest or a host, you may need to get in touch with AirBnB due to some issues. Their website is pretty hopeless and works as a maze where you are fed through a bunch of articles. A lot of people just want the opportunity to call someone or shoot off an email, but AirBnB make this difficult! The best ways to contact AirBnB quickly will be discussed below. We will provide you with the phone numbers that work in a bunch of countries and regions. There will also be […]

How to cancel as a guest on AirBnB responsibly

How to cancel as a guest on AirBnB responsibly

There are many reasons why you may need to cancel your reservation on AirBnB with a host. You may have had a sickness, your plans may have changed or you might not be able to make it to the property anymore. This is OK. Usually you will find that hosts are not dragons and will understand your reasoning. How to cancel as a guest on AirBnB responsibly is important for the best chance of success. There are times when cancelling can be OK and even though a host may have a strict cancellation policy, they still have the option to […]