Can bad reviews be removed on AirBnB?

Can bad reviews be removed on AirBnB?

Chances are, if you are running any kind of vacation rental business, a time will come when you get a bad review. This is OK. It happens. If a bad review happens and it is entirely justified then you have the right to reply. Use this right and explain what happened and why the failing was there. Perhaps the guest is complaining about an air-conditioner not working. Or it could be leaking and you might have missed the maintenance? With the right to reply you can easily say that this has now been done and is working as intended. Simple! […]

How to cancel as a guest on AirBnB responsibly

How to cancel as a guest on AirBnB responsibly

There are many reasons why you may need to cancel your reservation on AirBnB with a host. You may have had a sickness, your plans may have changed or you might not be able to make it to the property anymore. This is OK. Usually you will find that hosts are not dragons and will understand your reasoning. How to cancel as a guest on AirBnB responsibly is important for the best chance of success. There are times when cancelling can be OK and even though a host may have a strict cancellation policy, they still have the option to […]